Saturday, July 10, 2010

Homestead Hell - the unofficial forum for Rosehill residents

Are you a resident of 50 Rosehill who is sick and tired of being mistreated by Homestead?

Are you tired of living like an animal in the sweltering heat, with no air conditioning, in a $1,200+ suite that is 90 degrees?

Are you fed up with the patronizing memos that are issued daily by the incompetent Homestead management team?

If so, have your say. Post your comments to the Homestead hell blog and make your voice heard. We cannot allow Homestead to get away with this. The temperature exceeded 45 degrees Celcius during the w/o July 5. Living with no AC was unberabale. Let's ensure Homestead hears our concerns, takes proactive measures to ensure this doesn't happen again and compensates its residents accordingly.

RENTAL CREDIT

What are your thoughts on the $250 rental credit, despite the fact that our rent is going up, so the net value of this credit is closer to $200.

The way I see it, each day without AC is a day that is unbearable and inhumane. We should not have to pay a penny to live like animals. At the very least the credit should be $520, based on 13 days of discomfort (as of July 10) for everyone in a 1 bedroom suite and more for those paying more rent. No AC = No rent payment. It's that simple.

It's also astonishing how Homestead could calculate this credit before the problem is even fixed. They are assuming that 13 days will solve the problem. We should not have any faith in this process or their assurance that anything is being addressed.

INQUIRY

I'm proposing we all work together, with the TABS team, to gain full disclosure into this issue. Why did this take so long? When was Carrier notified?

What did they do about it? Did they send out their top team to get this fixed? Was Homestead trying to save dollars by prolonging this 'issue'?

More importantly, what proactive measures are we collectively taking to ensure this doesn't happen again. We need to find out exactly who the negligent parties were and who is to be held accountable.

LATEST UPDATE - JULY 16

Now that the rental chiller is in place, it looks like Homestead has gotten their act together. It is now fully functional, surrounded by a metal fence and has overnight security.

We still do have a lot of questions that do need answers. What kind of additional compensation will we be receiving? What is the status of the broken chiller? How will the transition take place without causing yet another disturbance in AC?

Hats off to the TABS team and David Day for their continous dialogue with Homestead to ensure a solution was in place. We should see a response from Homestead shortly. Until then, please be sure to let the building management know if your thermostat is not working or if you still are not getting cold air.


POST YOUR COMMENT

Post your response by clicking the 'comment' link below this paragraph.